Frequently Asked Questions

Orders are generally ship in 1-2 business days after your order is processed and normally takes an additional 1- 5 business days to arrive based on location and shipping method. Based on product availability and outside factors may delay

Orders are processed Mon-Fri during normal business hours.

HIGH HEAT ADVISORY

OUR PRODUCTS DO NOT COME SHIPPED IN INSULATED SHIPPING CONTAINERS. ORDERS CANNOT BE GAURANTEED AGAINS MELTING IN TRANSIT.
INSULATED SHIPPING WITH DRY ICE or ICE PACKS AT THE BUYERS EXPENSE. PRODUCT CANNOT BE GAURANTEED REGARDLESS OF SHIPPING VESSEL.

Orders may be delayed due to unforseen circumstances including acts of nature or high order volume.

Some orders may be delayed without notice to the buyer, but we do our best to communicate any and all challenges faced.

Damaged, defective, and orders with the wrong merchandise must be reported with supporting evidence including but not limited to pictures and the damaged item for return to the seller within 15 days of the shipping date from seller for a partial or full refund.

Orders may be picked up at our location free of charge.

HAVE A LARGE ORDER?
IT'S OUR SPECIALTY!!!
CONTACT US TO GET COOKING!

WE SHIP NATIONWIDE!