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Fall baking season is here · Free local delivery on $250+ in MA & $500+ in RI, NH & ME · Warehouse pickup in Brockton · Shipping chocolate? Add insulated shipping.
Fall baking season is here · Free local delivery $250+ MA · $500+ RI, NH & ME · Pickup in Brockton
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Specialty Food Source

Customer Support - Track, Return, Cancel Orders and More

Customer Support - Track, Return, Cancel Orders and More

This is the customer support center for Specialty Food Source, the online storefront of JN Kidds Distributors in Brockton, Massachusetts. Use it to track an order, start a return or cancellation, ask about a large or hard-to-find ingredient order, or read the help articles below. Email support@specialtyfoodsource.com or text (508) 941-8992; the chat button on any page reaches the same team.

Quick answers

How do I contact Specialty Food Source?

Email support@specialtyfoodsource.com or text (508) 941-8992. Use the chat button on any page for live help. Include your order number for tracking, return or cancellation requests.

Where are orders shipped from?

Warehouse items ship from the JN Kidds Distributors warehouse at 830 West Chestnut Street, Brockton, MA 02301, with local delivery across Eastern Massachusetts and New England, warehouse pickup, and nationwide shipping. Shipping, delivery and pickup terms are on the Shipping Policy page.

How do returns and cancellations work?

Contact support with your order number as soon as possible. Return eligibility and timing are set out on the Refund Policy page, and our team will confirm the next step by email. Wholesale buyers can also see credit terms and bulk order FAQs.

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