Order online. Pick it up in Brockton.
Fast, convenient pickup, no walking around a big warehouse. Shop online, choose Pickup at checkout, and come by once we email you that your order is ready.
- Freeno charge for pickup
- About 2 hrsusual ready time on business days
- Mon to Frifrom 8 AM, Fridays until 3 PM
Where to find it at checkout
Ship is selected when checkout opens. Pickup is the button right beside it, under Delivery.
How to check out for pickup
Four steps. Step two is the one most people miss.
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01
Fill your cart
Add items stocked at our Brockton warehouse. The Warehouse Items collection is the quickest way to shop them.
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Easy to miss
02
Select Pickup under Delivery
At checkout, scroll past Contact to Delivery. You'll see two buttons, Ship and Pickup. Ship is already selected, so tap or click Pickup.
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03
Choose 830 W. Chestnut St
Select our Brockton warehouse as your pickup location and place your order. There is no charge for pickup.
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04
Come by when it's ready
Watch for your Ready for Pickup email, usually within about 2 hours on business days. Bring your order number.
The real checkout
This is exactly what you'll see.
Pickup is the gray button to the right of Ship, under Delivery. Tap it, choose 830 W. Chestnut St, and finish checking out.
Don't see Pickup?
Three reasons Pickup goes missing, and the fix for each.
Most of the time it's one of these. Check them in order.
01
It's there, just easy to miss.
Pickup sits right next to Ship in the Delivery section, and Ship is selected when the page opens. On a phone you may need to scroll down past your email to reach it.
02
Something in your cart ships from a partner.
Some products on our site ship directly from the makers who produce them. They are never in our Brockton warehouse, so if your cart includes even one of them, Pickup isn't offered for that order.
03
You opened an express checkout.
The Shop Pay, Amazon Pay and Google Pay buttons at the top of checkout open their own window. If you don't see Pickup there, close that window.
What can be picked up
If it's stocked in Brockton, you can pick it up.
Pickup works for anything we keep at our warehouse, from bulk flour and sugar to chocolate, baking supplies and pantry staples.
- Warehouse itemsStocked at 830 West Chestnut Street and ready for pickup.
- Local only itemsMarked Local only on the product page. They don't ship by carrier, so pick them up here or choose local delivery where it's offered.
- Partner itemsShip directly from the maker and can't be picked up. Check them out in a separate shipped order.
Shop for pickup
Everything in Warehouse Items can be picked up in Brockton.
Build your pickup order from this collection and Pickup will be waiting for you at checkout.
On pickup day
Everything you need before you head over.
Finding us
Look for this sign at 830 West Chestnut Street.
Specialty Food Source is part of J.N. Kidds Distributors, so the sign at the road reads J.N. Kidds Distributors, Inc. Turn in here for pickup.
When
Mon to Thu, 8 AM to 4 PM. Fri, 8 AM to 3 PM
Closed weekends and holidays. Please wait for your Ready for Pickup email before you come.
Bring
Your order number
It's on your order confirmation and your Ready for Pickup email, along with the name on the order.
Good to know
Order online first
There's no in-store browsing, which keeps pickup fast. We hold pickup orders for up to two weeks and never cancel one without contacting you first.
Pickup questions
Pickup FAQ
Where is the Pickup button at checkout?
In the Delivery section, right next to Ship. Ship is selected when checkout opens, so select Pickup and then choose 830 W. Chestnut St as your location.
Why isn't Pickup offered for my order?
Usually because one item in your cart ships directly from one of our partner makers rather than from our Brockton warehouse. Remove that item, or place it as a separate shipped order, and Pickup will be available for the rest.
Is there a charge for pickup?
No. Pickup is free.
How soon will my order be ready?
Most pickup orders are ready within about 2 hours on business days. Please wait for your Ready for Pickup email before you head over.
Can I pick up some items and have the rest shipped?
Not in a single order. Check out your warehouse items with Pickup, then place a second order for anything that needs to ship.
Can I shop in person at the warehouse?
There's no in-store browsing. Place your order online first, and we'll have it ready for you, so pickup stays fast and easy.
How long will you hold my order?
We hold pickup orders for up to two weeks before reaching out, and we never cancel an order without contacting you first.
Still stuck at checkout?
Message us and we'll get you sorted.
Chat or text us with what's in your cart and we'll help you get to Pickup. You can also email support@specialtyfoodsource.com. We're here Monday to Friday, 8 AM to 3 PM Eastern, and reply within 1 business day, often much sooner.